When the chain store opened in the middle of May, with a horseshoe wreath of roses in the window, Sura counted up that night and proclaimed they were ten dollars short; which wasn't so bad, Sam said, till she reminded him ten times six was sixty. She openly wept, sobbing they must do
something,
driving Sam to a thorough wiping of the shelves with wet cloths she handed him, oiling the floor, and washing, inside and out, the front window, which she redecorated with white tissue paper from the five-and-ten. Then she told him to call the wholesaler, who read off this week's specials; and when they were delivered, Sam packed three cases of cans in a towering pyramid in the window. Only no one seemed to buy. They were fifty dollars short the next week and Sam thought if it stays like this we can exist, and he cut the price of beer, lettering with black crayon on wrapping paper a sign for the
window that beer was reduced in price, selling fully five cases more that day, though Sura nagged what was the good of it if they made no profitâlost on paper bagsâand the customers who came in for beer went next door for bread and canned goods? Yet Sam still hoped, but the next week they were seventy-two behind, and in two weeks a clean hundred. The chain store, with a manager and two clerks, was busy all day but with Sam there was never, any more, anything resembling a rush. Then he discovered that they carried, next door, every brand he had and many he hadn't, and he felt for the barber a furious anger.
That summer, usually better for his business, was bad, and the fall was worse. The store was so silent it got to be a piercing pleasure when someone opened the door. They sat long hours under the unshaded bulb in the rear, reading and rereading the newspaper and looking up hopefully when anyone passed by in the street, though trying not to look when they could tell he was going next door. Sam now kept open an hour longer, till midnight, although that wearied him greatly, but he was able, during the extra hour, to pick up a dollar or two among the housewives who had run out of milk or needed a last minute loaf of bread for school sandwiches. To cut expenses he put out one of the two lights in the window and a lamp in the store. He had the phone removed, bought his paper bags from peddlers, shaved every second day and, although he would not admit it, ate less. Then in an unexpected burst of optimism he ordered eighteen cases of goods from the jobber and filled the empty sections of his shelves with low-priced items clearly marked, but as Sura said, who saw them if
nobody came in? People he had seen every day for ten, fifteen, even twenty years, disappeared as if they had moved or died. Sometimes when he was delivering a small order somewhere, he saw a former customer who either quickly crossed the street, or ducked the other way and walked around the block. The barber, too, avoided him and he avoided the barber. Sam schemed to give short weight on loose items but couldn't bring himself to. He considered canvassing the neighborhood from house to house for orders he would personally deliver but then remembered Mr. Pellegrino and gave up the idea. Sura, who had all their married life, nagged him, now sat silent in the back. When Sam counted the receipts of the first week in December he knew he could no longer hope. The wind blew outside and the store was cold. He offered it for sale but no one would take it.
One morning Sura got up and slowly ripped her cheeks with her fingernails. Sam went across the street for a haircut. He had formerly had his hair cut once a month but now it had grown ten weeks and was thickly pelted at the back of the neck. The barber cut it with his eyes shut. Then Sam called an auctioneer who moved in with two lively assistants and a red auction flag that flapped and furled in the icy breeze as though it were a holiday. The money they got was not a quarter of the sum needed to pay the creditors. Sam and Sura closed the store and moved away. So long as he lived he would not return to the old neighborhood, afraid his store was standing empty, and he dreaded to look through the window.
The maid had left her name with the porter's wife. She said she was looking for steady work and would take anything but preferred not to work for an old woman. Still if she had to she would. She was forty-five and looked older. Her face was worn but her hair was black, and her eyes and lips were pretty. She had few good teeth. When she laughed she was embarrassed around the mouth. Although it was cold in early October, that year in Rome, and the chestnut vendors were already bent over their pans of glowing charcoals, the maid wore only a threadbare black cotton dress which had a split down the left side, where about two inches of seam had opened on the hip, exposing
her underwear. She had sewn the seam several times but this was one of the times it was open again. Her heavy but well-formed legs were bare and she wore house slippers as she talked to the portinaia; she had done a single day's washing for a signora down the street and carried her shoes in a paper bag. There were three comparatively new apartment houses on the hilly street and she left her name in each of them.
The portinaia, a dumpy woman wearing a brown tweed skirt she had got from an English family that had once lived in the building, said she would remember the maid but then she forgot; she forgot until an American professor moved into a furnished apartment on the fifth floor and asked her to help him find a maid. The portinaia brought him a girl from the neighborhood, a girl of sixteen, recently from Umbria, who came with her aunt. But the professor, Orlando Krantz, did not like the way the aunt played up certain qualities of the girl, so he sent her away. He told the portinaia he was looking for an older woman, someone he wouldn't have to worry about. Then the portinaia thought of the maid who had left her name and address, and she went to her house on the via Appia Antica near the catacombs and told her an American was looking for a maid, mezzo servizio; she would give him her name if the maid agreed to make it worth her while. The maid, whose name was Rosa, shrugged her shoulders and looked stiffly down the street. She said she had nothing to offer the portinaia.
“Look at what I'm wearing,” she said. “Look at this junk pile, can you call it a house? I live here with my son and
his bitch of a wife who counts every spoonful of soup in my mouth. They treat me like dirt and dirt is all I have to my name.”
“In that case I can do nothing for you,” the portinaia said. “I have myself and my husband to think of.” But she returned from the bus stop and said she would recommend the maid to the American professor if she gave her five thousand lire the first time she was paid.
“How much will he pay?” the maid asked the portinaia.
“I would ask for eighteen thousand a month. Tell him you have to spend two hundred lire a day for carfare.”
“That's almost right,” Rosa said. “It will cost me forty one way and forty back. But if he pays me eighteen thousand I'll give you five if you sign that's all I owe you.”
“I will sign,” said the portinaia, and she recommended the maid to the American professor.
Orlando Krantz was a nervous man of sixty. He had mild gray eyes, a broad mouth, and a pointed clefted chin. His round head was bald and he had a bit of a belly, although the rest of him was quite thin. He was a somewhat odd-looking man but an authority in law, the portinaia told Rosa. The professor sat at a table in his study, writing all day, yet was up every half hour on some pretext or other to look nervously around. He worried how things were going and often came out of his study to see. He would watch Rosa working, then went in and wrote. In a half hour he would come out, ostensibly to wash his hands in the bathroom or drink a glass of water, but he was really passing by to see what she was doing. She was doing what she had to. Rosa worked quickly, especially when he
was watching. She seemed, he thought, to be unhappy, but that was none of his business. Their lives, he knew, were full of troubles, often sordid; it was best to be detached.
This was the professor's second year in Italy; he had spent the first in Milan, and the second was in Rome. He had rented a large three-bedroom apartment, one of which he used as a study. His wife and daughter, who had returned for a visit to the States in August, would have the other bedrooms; they were due back before not too long. When the ladies returned, he had told Rosa, he would put her on full time. There was a maid's room where she could sleep; indeed, which she already used as her own though she was in the apartment only from nine till four. Rosa agreed to a full time arrangement because it would mean all her meals in and no rent to pay her son and his dog-faced wife.
While they were waiting for Mrs. Krantz and the daughter to arrive, Rosa did the marketing and cooking. She made the professor's breakfast when she came in, and his lunch at one. She offered to stay later than four, to prepare his supper, which he ate at six, but he preferred to take that meal out. After shopping she cleaned the house, thoroughly mopping the marble floors with a wet rag she pushed around with a stick though the floors did not look particularly dusty to him. She also washed and ironed his laundry. She was a good worker, her slippers clip-clopping as she hurried from one room to the next, and she frequently finished up about an hour or so before she was due to go home; so she retired to the maid's room and there read
Tempo
or
Epoca,
or sometimes a love story in photographs, with the words printed in italics under
each picture. Often she pulled her bed down and lay in it under blankets, to keep warm. The weather had turned rainy, and now the apartment was uncomfortably cold. The custom of the condominium in this apartment house was not to heat until the fifteenth of November, and if it was cold before then, as it was now, the people of the house had to do the best they could. The cold disturbed the professor, who wrote with his gloves and hat on, and increased his nervousness so that he was out to look at her more often. He wore a heavy blue bathrobe over his clothes; sometimes the bathrobe belt was wrapped around a hot water bottle he had placed against the lower part of his back, under the suit coat. Sometimes he sat on the hot water bag as he wrote, a sight that caused Rosa, when she once saw this, to smile behind her hand. If he left the hot water bag in the dining room after lunch, Rosa asked if she might use it. As a rule he allowed her to, and then she did her work with the rubber bag pressed against her stomach with her elbow. She said she had trouble with her liver. That was why the professor did not mind her going to the maid's room to lie down before leaving, after she had finished her work.
Once after Rosa had gone home, smelling tobacco smoke in the corridor near her room, the professor entered it to investigate. The room was not more than an elongated cubicle with a narrow bed that lifted sideways against the wall; there was also a small green cabinet, and an adjoining tiny bathroom containing a toilet and a sitzbath fed by a cold water tap. She often did the laundry on a washboard in the sitzbath, but never, so far as he knew, had bathed in it. The day before her daughter-in-law's name day she
had asked permission to take a hot bath in his tub in the big bathroom, and though he had hesitated a moment, the professor finally said yes. In her room, he opened a drawer at the bottom of the cabinet and found a hoard of cigarette butts in it, the butts he had left in ash trays. He noticed, too, that she had collected his old newspapers and magazines from the waste baskets. She also saved cord, paper bags and rubber bands; also pencil stubs he threw away. After he found that out, he occasionally gave her some meat left over from lunch, and cheese that had gone dry, to take with her. For this she brought him flowers. She also brought a dirty egg or two her daughter-in-law's hen had laid, but he thanked her and said the yolks were too strong for his taste. He noticed that she needed a pair of shoes, for those she put on to go home in were split in several places, and she wore the same black dress with the tear in it every day, which embarrassed him when he had to speak to her; however, he thought he would refer these matters to his wife when she arrived.
As jobs went, Rosa knew she had a good one. The professor paid well and promptly, and he never ordered her around in the haughty manner of some of her Italian employers. This one was nervous and fussy but not a bad sort. His main fault was his silence. Though he could speak a better than passable Italian, he preferred, when not at work, to sit in an armchair in the living room, reading. Only two souls in the whole apartment, you would think they would want to talk to each other once in a while. Sometimes when she served him a cup of coffee as he read, she tried to get in a word about her troubles. She wanted to tell him about her long, impoverished widowhood, how badly her
son had turned out, and what her miserable daughter-in-law was to live with. But though he listened courteously; though they shared the same roof, and even the same hot water bottle and bathtub, they almost never shared speech. He said no more to her than a crow would, and clearly showed he preferred to be left alone. So she left him alone and was lonely in the apartment. Working for foreigners had its advantages, she thought, but it also had disadvantages.
After a while the professor noticed that the telephone was ringing regularly for Rosa each afternoon during the time she usually was resting in her room. In the following week, instead of staying in the house until four, after her telephone call she asked permission to leave. At first she said her liver was bothering her, but later she stopped giving excuses. Although he did not much approve of this sort of thing, suspecting she would take advantage of him if he was too liberal in granting favors, he informed her that, until his wife arrived, she might leave at three on two afternoons of the week, provided that all her duties were fully discharged. He knew that everything was done before she left but thought he ought to say it. She listened meeklyâher eyes aglow, lips twitchingâand meekly agreed. He presumed, when he happened to think about it afterwards, that Rosa had a good spot here, by any standard, and she ought soon to show it in her face, change her unhappy expression for one less so. However, this did not happen, for when he chanced to observe her, even on days when she was leaving early, she seemed sadly preoccupied, sighed much, as if something on her heart were weighing her down.
He never asked what, preferring not to become involved in whatever it was. These people had endless troubles, and if you let yourself get involved in them you got endlessly involved. He knew of one woman, the wife of a colleague, who had said to her maid: “Lucrezia, I am sympathetic to your condition but I don't want to hear about it.” This, the professor reflected, was basically good policy. It kept employer-employee relationships where they belongedâon an objective level. He was, after all, leaving Italy in April and would never in his life see Rosa again. It would do her a lot more good if, say, he sent her a small check at Christmas, than if he needlessly immersed himself in her miseries now. The professor knew he was nervous and often impatient, and he was sometimes sorry for his nature; but he was what he was and preferred to stay aloof from what did not closely and personally concern him.
But Rosa would not have it so. One morning she knocked on his study door, and when he said avanti, she went in embarrassedly so that even before she began to speak he was himself embarrassed.
“Professore,” Rosa said, unhappily, “please excuse me for bothering your work, but I have to talk to somebody .”
“I happen to be very busy,” he said, growing a little angry. “Can it wait a while?”
“It'll take only a minute. Your troubles hang on all your life but it doesn't take long to tell them.”
“Is it your liver complaint?” he asked.
“No. I need your advice. You're an educated man and I'm no more than an ignorant peasant.”
“What kind of advice?” he asked impatiently.
“Call it anything you like. The fact is I have to speak to somebody. I can't talk to my son, even if it were possible in this case. When I open my mouth he roars like a bull. And my daughter-in-law isn't worth wasting my breath on. Sometimes, on the roof, when we're hanging the wash, I say a few words to the portinaia, but she isn't a sympathetic person so I have to come to you, I'll tell you why.”
Before he could say how he felt about hearing her confidences, Rosa had launched into a story about this middle-aged government worker in the tax bureau, whom she had happened to meet in the neighborhood. He was married, had four children, and sometimes worked as a carpenter after leaving his office at two o'clock each day. His name was Armando; it was he who telephoned her every afternoon. They had met recently on a bus, and he had, after two or three meetings, seeing that her shoes weren't fit to wear, urged her to let him buy her a new pair. She had told him not to be foolish. One could see he had very little, and it was enough that he took her to the movies twice a week. She had said that, yet every time they met he talked about the shoes he wanted to buy her.
“I'm only human,” Rosa frankly told the professor, “and I need the shoes badly, but you know how these things go. If I put on his shoes they may carry me to his bed. That's why I thought I would ask you if I ought to take them.”
The professor's face and bald head were flushed. “I don't see how I can possibly advise youâ”
“You're the educated one,” she said.
“However,” he went on, “since the situation is still essentially hypothetical, I will go so far as to say you ought to tell this generous gentleman that his responsibilities
should be to his own family. He would do well not to offer you gifts, as you will do, not to accept them. If you don't, he can't possibly make any claims upon you or your person. This is all I care to say. Your business is certainly none of mine. Since you have requested advice, I've given it, but I won't say any more.”