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Authors: Marianne Franklin

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Methodological considerations

Some may ask, why go this far? Research projects that explore phenomena from the point of view of those closest to the action, those that wish to get a sense of how people, in groups or communities, make sense of their world in their own terms, those that examine how cultural practices are created and expressed by their indigenous actors, or projects with a socio-political engagement, engage in participation-observation from
within
. Because of its efficacy in exploring research questions that require close-up, longer-term forms of observation (for example, those following people’s attitudes over time, minority groups or subcultures) this approach has become popular across the disciplinary spectrum. Indeed at times the term ‘ethnographic’, not unlike references to ‘qualitative’ research, is more suggestive than elucidating.

Intradisciplinary debates aside, researchers differ on the respective amount of participation that may be entailed, by default, or requisite to the inquiry. In this respect, we return to the notion of varying degrees of participation as active or passive, depending on the research question.

A corollary to this preconception is that no matter how passive your initial participation may be, spending time in the company of others as a researcher involves a more interpersonal level of interaction, requires more attention to ethical implications: your responsibility to others – your research subjects on the one hand and, on the other, where your presence may expose you to legal or physical precariousness. This level of close-up observation may not serve your inquiry; at the very least it can result in some fundamental reconsiderations of the research question you entered the field with. One of the strengths here of this approach is that it is acceptable to change, and so chart this journey. Indeed, in many respects this is what the ethnographic encounter is; one between researcher and researched where both sides are affected (for better or worse).

Finally, given the depth and range of what counts as ethnographic, and also the intensity of ongoing debates within anthropology and elsewhere about the influence of computer-mediated research encounters, the following points can serve as both caveats and orientation points.

  1. Because this term derives from anthropology’s early days, at the height of colonial rule (the mid-nineteenth century to the mid-twentieth century), its central aim – the ‘primitive other’ (Besnier 2011) – has been thoroughly critiqued and revised in the wake of decolonization and twentieth-century social movements (feminism, civil rights). This is why we need to be clear about the distinction between ethnography and research in which participant-observation may play a role. Nonetheless both entail a research design that ‘places researchers in the midst of whatever it is they study’ (Berg 2009: 191).
  2. Whilst the empirical material gathered under these conditions can cover various combinations of quantitative and qualitative data, a key characteristic of the eventual study is its emphasis on generating a written narrative. Diagrams and other graphical representations play a role, but the primary characteristic of fieldwork-based projects in this mode is their textuality; narrative is a stylistic feature wherein both researcher and researched are protagonists. I have noted these issues already above. The implications for the eventual product is that the time it takes to write up the research can be as long as time spent in the field; there is another dimension to this sort of research that only really takes place afterwards that is particularly acute for ethnographic inquiries.
  3. What the above point means in practice is that a researcher engaged in an ethnographic project even outside anthropological codes of conduct, enters the field in a different state of mind, and intention, to one they would have in the administration of a survey, focus group, or experiment. In particular, informed consent, gaining and maintaining access, and exiting in sustainable ways are paramount, which is why anthropological codes of ethics are so detailed. Bottom line is that you are there as a guest, and the local conventions of hospitality, including ‘netiquette’, govern what you can achieve.
  4. This very proximity at the time and the distance taken to produce the ‘rich description’ mode of analysis, and the shades of participation the researcher engages in, can create disconnects. It is natural for student researchers, even the more experienced, to iron out these in the course of the narrative, as if the account is of a smooth journey. If undertaking this sort of work in settings where objectivity in its strictest sense, observational forms of data-gathering where ‘observer bias’ is to be avoided, and statistical forms of analysis are all privileged, then this close-up account may be received with scepticism, indeed hostility. This embracing of a micro-level, interpersonal take on data-gathering is still a contested one in some parts of social research.
  5. In short, the uptake of fieldwork-based immersed observations by other disciplines, and ongoing debates within anthropology about the pros and cons of ‘multi-sited ethnography’ (see Marcus 1995), or studies of virtual worlds, gaming, or the everyday practices of internet communities, has meant that the term ethnographic works these days as a shorthand for research designs that emphasize reflexivity – whereby researchers ‘embrace the challenge of revealing and correcting their own mediation’ (Abdelal et al. 2009: 7). The upshot is that: ‘researchers can believe themselves to be doing ethnographic research when they are not. Students often have a stereotype of ethnography that is any form of participant observation, or any form of qualitative research that involves being a bit “touchy feely” . . .’ (Jones and Watt 2010: 4).

Whilst participant-observation is integral to ethnographic modes of research, the latter is more than ‘a form of participant observation (which it is) that entails a bit of reflexivity’ (Jones and Watt 2010: 4). In other words, the effectiveness of the analysis brought to bear on data gathered cannot be reduced simply to having gained access mindful of codes of ethics and reassurances that the researcher spent time ‘being there’ (Marcus 1995: 114).

Summing up

Traditionally, ethnographic research was by western anthropologists, intent upon ‘capturing’, studying non-western societies and their cultural practices. Nowadays anthropologists also study their own societies, neighbourhoods, and even family groups (see Berg 2009: 192–4). Moreover, in a digital age there is a burgeoning field of ‘virtual’ or ‘digital’ forms of ethnographic research: participation-observation in either fully-immersed or combined online/offline worlds and communities (Franklin 2004, Hine 2000).

Designing an ethnographic research project is distinct from incorporating empirical material collected through participant-observation alone; the research question and underlying assumptions about the nature of knowledge and observation bring with them particular obligations. Ethnography ‘involves the scholar being situated within a social context [the field] to become part of its discourse – its language and practices – the research that results has the advantage of conveying social meanings as they are experienced’ (Abdelal et al. 2009: 7).

The basic premise, in distinction to content analysis conducted within shorter time-windows, is that the sort of in-depth data – and trust – built up with respondents and local contacts, provides an unrivalled degree of insight, giving rise to studies rich in detail, nuance, and insights for projects focusing on the particular and infinite variations of human experience and practices.

Ethnographic approaches – further reading

Berg 2009: ch. 6: 190
passim
; on analysis of fieldwork material see also 2009: 228
passim
; M. Davies 2007: 168
passim
; Gray 2009: 396
passim
, where he focuses on observational techniques; Jones and Watt (2010) and C. Davies (2007) provide also invaluable suggestions.

For critical interventions about the ethos of ethnographic work during and since the colonial era, see Fabian (1983), Giri (2004), Tuhiwai-Smith (1999), Ulin (1984).

References related to how ethnographic approaches have evolved with the web are listed in the online research section of
Chapter 5
. See also Hakken (1999) and Jones (1999) for constructive and still current observations related to the practicalities of online forms of participant-observation and researching live in cyberspatial fields.

SUMMING UP: REPOSITIONING THE DIVIDE?

As a segue to
Chapter 7
, it should be apparent by now that in practice sweeping allusions to ‘quantitative’ or ‘qualitative’ methodologies as polar opposites do not suffice. Whilst mindful of how just such allusions work as an undertow in everyday research settings in mixed departments, the goal for all researchers is articulating and then executing the research in ways that make sense for, and of the project. The points below recap the discussion so far as we move on to the last two chapters: analysing and writingup the material:

  1. How to go about gathering and analysing data is related to the object of inquiry, researcher’s intentions, and the research question; data-gathering methods serve our inquiry, not the other way around.
  2. That said, in practice positing this interrelationship as entirely one-way is too simplistic as well. For example, even the most elegant hypothesis or pristine research proposal will not proceed snag-free; conditions of access may change, the data gathered/material read may be less interesting than you expected should ‘subsidiary’ ideas or findings emerge as more significant, or your conceptual framework or working hypothesis may need revisiting.
  3. In short, a negative outcome, or reconsideration of your initial premises, depending on the context, may in fact be as valuable.
  4. No data-gathering method or mode of analysis is perfect, bullet-proof or above criticism. There are always advantages and disadvantages, trade-offs to make, limitations to recognize.
  5. Any particular method or methodological ‘family’ of data-gathering brings its own do’s and don’ts to the task on hand: criteria for ascertaining legitimacy, replicability, objectivity, and conventions around writingup the results.
  6. However the primary data comes to us, or we generate it, and whether or not it is qualitative (not in numerical form) or quantitative (in numerical form), measurable or immeasurable, differences in outcome and conclusions drawn lie in
    why
    a researcher sets out to work with these sorts of data, to what ends, and how they present and defend these outcomes. All researchers need to navigate overlapping and competing conversations about the form and substance of the enterprise within any chosen mode of data-gathering and analysis.
  7. Certain methods require specialized skills. If you need to get additional training (for example, how to use statistical programs such as SPSS, basic spreadsheet programs, or online tutorials for tools such as Web Crawler),
    do so
    . Finding out more about these ‘mechanics’ even if you don’t proceed can stand you in good stead for the future.
  8. When considering collecting data from human subjects directly, most of the techniques laid out above require the researcher do some initial research, if not design a pilot study to iron out any inconsistent thinking and refine basic administration skills during and after the data has been gathered; this can range from a mini-survey to a preliminary discussion of a key thinker’s work.
  9. Ruling out a data-gathering method because it looks too daunting or does not fit your (fledgling or ingrained) scholarly identity is not sound thinking in any way.

As we move into modes of
analysis
, and in particular those approaches where analysis features prominently as researchers work with texts (however defined) – the focus of the next chapter – I would urge readers to let go of absolutist markers of disciplinary identity, for the time being at least. At this point in the proceedings these obscure rather than clarify exactly what you are doing; your task is to pursue the research question in ways that make sense for this inquiry, carried out in as rigorous and transparent a fashion as possible. In short, to show you can ‘walk the walk’ as opposed to ‘talk the talk’.

NOTES

1
   The (quasi)experimental cluster falls outside the purview of this book.

2
   Thanks to Susan Banducci for providing supporting material and ongoing feedback to quantitative research data-gathering sections.

3
   To extrapolate: for probability samples, the larger the population means that the confidence intervals narrow; this is where margins of error in statistical terms play a role. Conversely, the more homogeneous the sample is, the more precise the results will be.
The formula for a standard margin of error looks like this:

4
   Thanks to Marieke Riethof for this input.
Action research
is a methodology that takes a leaf out of several books, with its own set of ethical and operational rules and procedures; see C. Davies (2007: 172
passim
), McLeod and Thomson (2009), Smith (1999).

5
   For instance: the UK Data Archive:
www.data-archive.ac.uk/
; Leibniz Institute for the Social Sciences (GESIS):
www.gesis.org/en/services/data/retrieval-data-access/
; World Values Survey:
www.worldvaluessurvey.org/
; British Election Study:
www.bes2009-10.org
(26 August 2011).

6
   See also Bruce Berg’s ‘ten commandments’ (Berg 2009: 143–4).

7
   In some sorts of inquiry they can also generate ideas about future research directions, provide feedback about research findings, and ground more abstract sorts of questions in day-to-day, ordinary people’s lives. This more
action research
oriented incorporation of focus-group based data-gathering needs to make sense for the research question, aims and objectives of research in which researcher and research subjects are collaborators. The finitudes of this approach are beyond the scope of this discussion; see McNiff and Whitehead (2009).

8
   For example the BBC current affairs programme
Newsnight
has made regular use of focus groups, as corroborating evidence in an item or ‘live’ in the studio, for items on high-profile government policy issues. In so doing, these programmes become ‘media texts’ for researchers to analyse in turn.

9
   Thanks to David Morley for this observation.

10
   Berg (2009) has an extensive discussion of the practicalities around entering and exiting the field. Appadurai (2002), Clifford (1997) and Marcus (1995) differently address changes to the single-sitedness of traditional ethnographic work in the wake of globalization. See also Inda and Rosaldo (2002) for an overview, Besnier (2011) for a specific example of how these issues work on the ground, Franklin (2004) for online fields, and Hine (2000) for an approach to virtual ethnography.

11
   Berg (2009) has an extensive discussion on these matters; these points build on his useful overview based on previous and ongoing research of my own, and that of a number of research students.

12
   Thanks to Yu-Kei Tse for this expression.

13
    See Fabian (1983) for an extensive discussion; Marcus (1995: 113) on the notion of ‘circumstantial activism’; Mitchell Duneier (1999) for a particular way of dealing with this element in an ethnographic note in the appendix. Moreover, feminist and postcolonial anthropologists, as well as those from other disciplines exploring ethnographic approaches, have also contributed to these issues; see Charlotte Davies (2007), di Leonardo (1991), Harding (1998a, 1998b), Henwood et al. (2001).

14
   As I had to in one scenario where, unlike a previous setting, my jotting down the main points of the discussion where people were sitting was noticed by the group moderator; as gate-keeper they were concerned about what I was up to. They eventually denied me further access to the meetings. Incidentally, those participating in the group were more curious than concerned about my notes (which I showed them as well). They, however, were not in charge of access.

15
   Thanks to Jeannette Hoffman for this reminder.

16
   The critiques and limits of this approach to doing and conceptualizing traditional anthropology are beyond the scope of this discussion. Suffice it to say that there is a tension, productive and problematic, between, as Niko Besnier (2011: 6–19) argues, inquires into ‘plurals’, ‘bifocality’ between local and/or global, or ‘sites’ (figurative and literal) for an enterprise premised on encounters with a ‘“primitive other”’ (Besnier 2011: 6; see Certeau 1991, Fabian 1983). Add to these epistemological issues a host of computer-mediated pluralities, and practicalities become even more complex – exciting new terrain I would say.

17
   Thanks to Marieke Riethof for this input and her noting how a lot of students returning from their fieldwork ‘have friends who ask them what exactly they have to say about their topic. This is where they start to understand that [their project] is more than a report . . . they need an analysis and an argument’ (personal correspondence, 18 August 2011).

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