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Authors: Drew Gilpin Faust

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“The United States Christian Commission Office at 8th and H Streets, Washington, D.C., 1865.” Library of Congress
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In 1864 the commission organized the Individual Relief Department, designed to respond to inquiries about the fate of individual soldiers. “To answer these letters often involved a long and difficult search, first at the regiment, then at the field hospital, then in the post hospital or camp,” Reverend Lemuel Moss, home secretary of the commission, remembered in 1868. But often the information could indeed be found. Anna H., “a little girl,” wrote the commission seeking her father because her mother was “almost crazy” with the anxiety of having heard nothing for four weeks. “This is the third letter we have sent off,” she reported, as she begged “for any one to send us back an answer whether my dear father is dead or alive…If we cannot pay you, the Lord will. Do please be so kind, and answer this letter.” The commission sadly informed her that her father was already buried.
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As part of its effort to collect information more systematically, the commission distributed printed notebooks to enable delegates in the field to keep records of the soldiers whom they assisted, information that could easily be passed along to the central Relief Department. A Christian Commission Death Register from Virginia in 1864 provided columns for names, units, dates of death, and “particulars” and “remarks” that usually included an assessment of the deceased's religious state, as well as details about the disposition of his body. Part of the impetus for the commission's desire to communicate with families was to provide, where possible, the reassurance that many of these soldiers had indeed died Good Deaths, with the commission delegate often having served as evangelist as well as surrogate kin and record keeper. S. B. Smith appeared in the register as “a chris[tian] and ready to die,” but Samuel Green's religious condition was “unknown” and George Ewing was decidedly “not a Christian.” One soldier's family would not be notified because “address of relatives not discoverable” the dying man could only “shake or nod in negative or affirmative response to a question.” Joseph Kramer's “friends [were] unknown,” so in his case as well there was “no letter written.” George Besse “seemed like a good boy, spoke tenderly of his friends, expressed some religious feeling and seemed to welcome the offer to pray with him and in several instances he joined with apparent fervor…He had by his pillow the likeness of mother and sister.” The commission delegate recorded with evident gratification this example of dying well. Marcus Flambury affirmed “In God I trust” after a half hour conversing with a commission delegate, who surely reported this encouraging indication of salvation to Flambury's family. But another soldier, troubled and deeply troubling, was past all help—in this world and the next: he appeared in the register as “Self suicide” after he shot himself. Early entries in the register listed gravesites in a hospital cemetery by row and number; later entries became more schematic, as they began to report battlefield rather than hospital deaths and to describe interments with far less specificity.
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In the closing year of the war Christian Commission representatives became increasingly involved not just in providing information to families but in working to ensure the preservation of the identities of the dead. The night after the Battle of Nashville in December 1864, the general field agent for the Army of the Cumberland described commission delegates searching the field to “gather up the dead, identify them through their comrades, if possible, and mark them by a card.” The delegates had assumed the role of a volunteer graves registration service. After Appomattox the following spring, Christian Commission representatives would search battlefields and burying grounds around Petersburg and Richmond, locating, recording, and protecting soldiers' graves. Ultimately the commission published this list of interments together with the records of the dead in several Confederate prisons, a total of eight thousand names, “for gratuitous distribution among the friends of the lost.” In the course of the war the Christian Commission had come to recognize that its pastoral duties, its concerns for “spiritual consolation,” and its commitment to Christian souls also involved a commitment to Christian bodies and to the individual identity of the immortal self. This was a service they performed both to comfort the survivors and to demonstrate appropriate respect for the dead, each one of whom was a candidate for divine salvation.
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The Sanitary Commission approached the work of naming the dead rather differently, in keeping with the more general contrasts that distinguished the two agencies. While the Christian Commission was motivated by humanitarian sympathy and religious benevolence, the Sanitarians regarded such an approach as unduly sentimental, lacking the hard-headed realism and the order and discipline necessary to a modern age and a modern war. Working through a system of paid agents, the Sanitary Commission derided the amateurishness inherent in the volunteer efforts of the Christian Commission. The United States Sanitary Commission sought to bring dispassionate principles of science and efficiency to bear on the national crisis; relief efforts, while necessary, seemed less important than the establishment of rules of military organization that would maximize prevention of disease and effective management of wounds. Its Bureau of Vital Statistics, its inspections of camps and of soldiers, represented important manifestations of the effort to use the war as a kind of natural scientific experiment. “The vast proportions of our national Armies,” wrote Charles Stillé in his official report of commission activities during the war, “…afforded facilities not likely to occur again…and it would have been most unfortunate had the opportunities thus afforded for the study of large numbers of men in their hygienic and physiological relations, been suffered to pass unimproved.” Led by well-connected members of a wealthy elite, the Sanitary Commission attained a size and financial strength, as well as a public influence and reach, that far exceeded that of the Christian Commission.
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But just as the Christian Commission was compelled by the demands of war to redirect its focus to this world from the next, so the Sanitarians—especially agents amid the misery of the battlefields—found themselves inevitably caught up in the pressing human needs of the moment. In the problem of handling the unidentified dead and wounded, issues of order and humanitarianism converged. Recognizing that before the desired revolution of science and prevention could be effected, “a vast amount of suffering would ensue” requiring “methodical and large measures of relief,” the commission had established early in the war a Special Relief Service, which undertook such activities as distributing extra clothing, procuring special foods for the sick, helping discharged soldiers to find their way home, distributing reading matter, and answering inquiries about missing soldiers. Like the Christian Commission, the Sanitary Commission came to regard itself as a “great medium of intercommunication between the people and the Army,” and it was soon overwhelmed with requests for information.
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Dedicated to order and system, the Sanitarians created a bureaucracy to meet the growing demand. Late in 1862 the commission established a Hospital Directory through which it hoped to “supply a greatly needed want” by centralizing information on the name and condition of every soldier admitted to a Union military hospital. On the third floor of the commission's office in downtown Washington, D.C., three full-time clerks copied data from the daily reports of dozens of hospitals into large ledgers. The directory began to advertise in order to announce its new services to the public. “Having seen your notice in the paper of your establishment of information of missing sogers,” John Herrick of Michigan declared, “I now write to find out what has become of my brother which I hav not heard from since august last.” Herrick thought he might have been “wounded at the battle of bullrun or antietam,” and he urged the directory to investigate.
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By March 1863 three additional bureaus had been established in Philadelphia, New York, and Louisville to divide responsibility for all 233 army general hospitals. Commission officers did not simply wait for patients to arrive in hospitals; “as soon as the roar of the battle had ceased,” Sanitary agents accompanied relief workers onto the field in order to make lists of the dead and wounded. “While bodily suffering was relieved by one class of agents, every effort was made by the other to cheer and encourage the sufferer by an assurance that his friends at home should know, at once, his exact condition.”
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During the directory's first year, some 13,000 specific inquiries were submitted and 9,203 answered. By early 1865 more than a million names had been recorded in office ledgers. Gathering information about all these men was no small feat. On July 4, 1863, for example, John Bowne of the Washington directory office left for Gettysburg to procure names of casualties from what he already knew had been a momentous battle. But five days later he complained that “the returns are coming provokingly and sadly slow.” Survivors were more concerned with caring for the wounded and burying the dead than with reporting on their fate. Bowne had found “by experience it is only when in a state of rest that the officers notice my communications.” Nearly two weeks after the battle Bowne had eight thousand names of Gettysburg's fallen entered into his ledgers, but he observed that the directory's records had never been “so confused…and so unsatisfactory from their want of fullness.” Reports from field hospitals were riddled with errors and omissions, often lacked dates, and were frequently illegible, “written with the faintest lead pencil.” Directory officials hired extra help and even “encroached on the Lord's Day” to accomplish their task, for it seemed a permissible “work of mercy.” But the scale of death at Gettysburg challenged the fledgling directory's capacity, and six weeks after the battle, the register of dead and wounded remained woefully incomplete.
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Many requests for information went unanswered, with the two words “not found” marked on the letter of inquiry. But sometimes the directory was able to transmit wonderfully comforting news. Richard Deering responded himself when his regiment was asked to provide information about him, and he jovially reported that he was “alive and kicking.” Often, however, directory officials relieved “harrowing suspense” with replies that were devastating in their “painful certainty.” The superintendent of the Washington office described the daily scene of applicants arriving in person for news: “A mother has not heard anything of her son since the last battle; she hopes he is safe, but would like to be assured—there is no escape—she must be told that he has fallen upon the ‘federal altar' an agony of tears bursts forth which seem as if it would never cease…A father…with pale face and tremulous voice, anxious to know, yet dreading to hear, is told that his boy is in the hospital a short distance off;…while tears run down his cheeks, and without uttering another word [he] leaves the room.”
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After the bloody battles in Virginia in the spring of 1864, when Grant's army suffered 65,000 casualties in about seven weeks, the Washington directory office was almost overwhelmed with families and friends in search of news. “Never before,” a June 1864 report declared, “has the throng of inquirers been so urgent and anxious…Frequently as early as 6 o clk in the morning have the visitors besieged our rooms and not until eleven at night was it safe to close the doors to obtain the much needed rest before again entering upon the daily routine of relief and consolation.” Three days of slaughter at Gettysburg the year before paled in comparison with the relentless pressure of the Wilderness, Spotsylvania, Cold Harbor: battles that followed one another without respite as Grant strove to inflict a mortal blow on his outnumbered enemy.
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“Nurses and Officers of the United States Sanitary Commission at Fredericksburg, Virginia, During the Wilderness Campaign, 1864.” Library of Congress
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Most inquiries to directory offices came not through personal visits but in the mail, in letters that survive to provide a window into the heartrending specificity of war's cost. In March 1863 Peter Williams inquired from Michigan: “It is with the greates Ancitey that I pen a few lines to you to know the ware abouts…of my brother Arthur Williams…I have not heard from him for five month…he may have died sconce pleas answer as soon as you get this.” Susannah Hampton from New York wrote to the Philadelphia directory two months after Gettysburg in search of her son:

will you please to inform me at your earliest convenience whether my son Joseph H. Hampton a member of company A 72 regiment N.Y. State vols Excelsior is alive or dead if alive and wounded please be so kind as to state what his wounds are and where he lies and if cared for and if Dead Oh pray let me know it and relieve my anxiety…I have heard all kinds of rumors about him and his miseries until they have left me in a state bordering on phrensy.
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