3
Like getting a medal
It was only a few steps away. The restaurant is opposite Gate 1, in the shadow of the main administrative building, a twentyfloor banality that doesn’t even dominate the skyline.
The directors’ elevator only has push-buttons for floors fifteen to twenty. The general director’s office is on the twentieth floor, and my ears popped on the way up. In the outer office Korten entrusted me to Frau Schlemihl, who announced my arrival to Firner. A handshake, my hand clasped in both of his, an ‘old friend’ instead of ‘my dear Self ’ – then he was gone. Frau Schlemihl, Korten’s secretary since the fifties, has paid for his success with an unlived life, has faded elegantly, eats cakes, wears a pair of unused spectacles round her neck on a thin gold chain. She was busy. I stood at the window and looked out over the jumble of towers, sheds and pipes to the trading port and to a hazy Mannheim. I like industrial landscapes and would be hard pressed to choose between the romance of industry and the forest idyll.
Frau Schlemihl interrupted my idle musings. ‘Doctor Self, may I introduce you to our Frau Buchendorff? She runs Director Firner’s office.’
I turned around. There stood a tall, slim woman of about thirty. She wore her dark-blonde hair up, which lent her youthful face with its rounded cheeks and full lips an air of experienced competence. Her silk blouse was missing the top button, and the one below was open. Frau Schlemihl looked on disapprovingly.
‘Hello, Doctor.’ Frau Buchendorff reached out her hand and looked at me squarely with her green eyes.
I liked her gaze. Women only become beautiful when they look me in the eye. There’s promise in such looks, even if it’s a promise not kept, nor even proffered.
‘May I take you through to Director Firner?’ She preceded me through the door, with a pretty swing to her hips and bottom. Delightful that tight skirts are back in fashion.
Firner’s office was on the nineteenth floor. At the elevator I said to her, ‘Let’s take the stairs.’
‘You don’t look like my idea of a private detective.’
I’d heard this often enough. In the meantime I know how people imagine private detectives. Not only younger. ‘You should see me in my trench coat.’
‘I meant it in a positive way. The guy in the trench coat would have his work cut out for him with the dossier Firner’s going to give you.’
Firner, she’d said. Was she involved with him?
‘You know what it’s all about, then?’
‘I’m one of the suspects even. In the last quarter the computer paid five hundred marks too much into my account each month. And via my terminal I do have access to the system.’
‘Have you had to pay the money back?’
‘I’m not the only one. Fifty-seven colleagues are affected and the firm is considering whether to ask for it back.’
In her office she pressed the intercom. ‘Director, Herr Self is here.’
Firner had put on weight. The tie was now from Yves Saint-Laurent. His walk and movements were still nimble, and his handshake hadn’t grown any firmer. On his desk lay a bulging folder.
‘Greetings, Herr Self. It’s good that you’re taking this on. We thought it best to prepare a dossier with the details. By now we’re certain we’re dealing with targeted acts of sabotage. We have managed to limit the material damage thus far. But we have to reckon with new surprises at any time and can’t rely on any information.’
I looked at him enquiringly.
‘Let’s start with the rhesus monkeys. Our long-distance correspondence, unless it’s urgent, is saved in the word-processing system and the fax is sent out when the cheaper night rate applies. That’s how we deal with our Indian orders, for example, and every half-year our research department requires around one hundred rhesus monkeys with an export licence from the Indian Ministry for Trade. Two weeks ago, instead of a hundred, an order went out for a hundred thousand monkeys. Luckily the Indians thought this odd and double-checked with us.’
I imagined 100,000 rhesus monkeys at large in the plant, and grinned.
Firner gave a pained smile. ‘Yes, well, the whole thing does have its comic aspects. The mix-up with the tennis court bookings caused a lot of amusement too. Now we have to check every fax one last time before it’s sent out.’
‘How do you know it wasn’t just a typo?’
‘The secretary who wrote the message gave a printout of it as usual to the responsible party to have it proofed and initialled. The printout contains the correct number. So the fax was tampered with while it was in the queue on the hard-drive waiting to be sent. We’ve also examined the other cases in the dossier and can discount errors of programming or data gathering.’
‘Good, I can read about that in the file. Tell me something about the circle of suspects.’
‘We approached that in a conventional way. Among the employees who have right of access or access possibilities we eliminated those who’ve proven their worth here for more than five years. As the first incident occurred seven months ago, we can also discount all those who were only employed after that time. In some cases we could reconstruct what happened the day the system was meddled with; for example, the day of the fax message. Those absent that day are scored off. Then we examined virtually all input on a selection of terminals over a specific period of time and dug up nothing. And finally,’ he smiled smarmily, ‘we can rule out the directors.’
‘How many does that leave?’ I asked.
‘A good hundred.’
‘Then I’ve got years of work. And what about outsider hackers? You read about stuff like that.’
‘We were able to eliminate that with the help of the telecom office. You speak of years – we can see it’s not an easy case. And yet time is pressing. The whole thing isn’t just a nuisance: with all the business and production secrets we have in the computer, it’s dangerous. It’s as though, in the midst of battle—’ Firner is a reserve officer.
‘Forget the battles,’ I interrupted. ‘When would you like the first report?’
‘I’d like you to keep me constantly up to date. You can avail yourself of the men from security, from the computer centre and the personnel department, call on their time as you like. I needn’t tell you that we ask for utmost discretion. Frau Buchendorff, is Herr Self ’s ID ready?’ he asked over the intercom.
She entered the room and handed Firner a piece of plastic the size of a credit card.
Firner came round the desk. ‘We took a colour photo of you as you entered the administration building and scanned it in straight away,’ he said proudly. ‘With this ID you can come and go in the complex as you please.’
He attached the card with its plastic clip to my lapel.
It was just like getting a medal. I almost felt obliged to click my heels.
4
Turbo catches a mouse
I spent the evening hunched over the dossier. A tough nut to crack. I tried to recognize a structure in the cases, a pattern to the incursions into the system. The culprit, or culprits, had managed to worm their way into payroll. For months they’d transferred 500 marks too much to the executive assistants, among them Frau Buchendorff, had doubled the vacation benefits of the low-wage groups, and deleted all salary account numbers beginning with a 13. They had meddled with intra-company communication, channelled confidential messages at the directors’ level to the press department, and suppressed the automatic reminders of employees’ anniversaries of service that were distributed to department heads at the beginning of the month. The programme for tennis court allocation and reservation confirmed all requests for the Friday most in demand so that one Friday in May, 108 players assembled on the sixteen courts. On top of that there was the rhesus monkey story. I could understand Firner’s pained smile. The damages, around five million, could be handled by an enterprise as large as the RCW. But whoever had done it was able to saunter through the company’s management and business information system at will.
It was getting dark. I turned on the light, switched it off and on a couple of times, but, although it was binary, no deeper revelation about electronic data processing came to me. I pondered whether any of my friends understood computers, and noticed how old I was. There was an ornithologist, a surgeon, a chess grandmaster, the odd legal eagle or two, all gentlemen of advanced years to whom the computer was, as for me, a terra incognita. I reflected on what sort of person it is who can work with, and likes, computers, and about the perpetrator of my case – that it was a single perpetrator was becoming pretty clear.
Belated schoolboy’s tricks? A gambler, a puzzle-lover, a joker, pulling the leg of the RCW in grand style? Or a blackmailer, a cool-headed type, effortlessly showing that he was capable of bigger coups? Or a political statement? The public would react negatively if this measure of chaos came to light with a business that handled highly toxic material. But no. The political activist would have thought out different incidents. And the blackmailer could long since have struck.
I shut the window. The wind had changed.
I wanted to talk to Danckelmann, the head of Works security first thing in the morning. Then on to the files of the hundred suspects in the personnel office. Although I was hardly hopeful that the trickster I had in mind would be recognizable from his personnel files. The thought of having to examine one hundred suspects by the book filled me with utter horror. I hoped that word of my hiring would get around and provoke some incidents through which the circle of suspects could be narrowed.
It wasn’t a great case. It only struck me now that Korten hadn’t even asked whether I wanted to take it on. And that I hadn’t told him I’d think it over first.
The cat was scratching at the balcony door. I opened up and Turbo laid a mouse at my feet. I thanked him, and went to bed.
5
With Aristotle, Schwarz, Mendeleyev, and Kekulé
With my special ID I easily found a parking place for my old Opel at the Works. A young security guard took me to his boss.
It was written all over Danckelmann’s face that he was unhappy about not being a real policeman, let alone a proper secret serviceman. It’s the same with all Works security people. Before I could even start asking my questions he told me that the reason he’d left the army was because it was too wishywashy for him.
‘I was impressed by your report,’ I said. ‘You imply there could be hassle from communists and ecologists?’
‘It’s hard to get your hands on the guys. But if you put two and two together, you know which way the wind is blowing. I have to tell you that I don’t quite understand why they brought you in from outside. We’d have managed to sort it out ourselves.’
His assistant entered the room. Thomas, when he was introduced to me, seemed competent, intelligent, and efficient. I understood why Danckelmann could hold sway as head of security. ‘Have you anything to add to the report, Herr Thomas?’
‘You should know that we’re not simply going to leave the field open for you. No one is better suited than us to catch the perpetrator.’
‘And how do you intend to do that?’
‘I don’t have the least intention of telling you that, Herr Self.’
‘Yes, you do. Don’t force me to point out the details of my assignment and the powers conferred on me.’ You have to get formal with people like that.
Thomas would have remained resolute. But Danckelmann interrupted. ‘It’s okay, Heinz. Firner called this morning and told us to offer unconditional cooperation.’
Thomas made an effort. ‘We’ve been thinking about setting a trap with the help of the computer centre. We’ll inform all system users about the provision of a new, strictly confidential and, this is the decisive point, absolutely secure data file. This file for saving specially classified data is empty, however, it doesn’t exist, to be precise, because no data will be entered. I’d be surprised if the announcement of this absolute security doesn’t challenge the perpetrator to prove his ability by infiltrating the data file. As soon as it’s entered, the central computer will show the coordinates of the user and our case is over.’
That sounded easy. ‘So why are you doing it only now?’
‘The whole story didn’t interest a soul until one or two weeks ago. And besides,’ his brow furrowed, ‘we here at security aren’t the first to be informed. You know, security is still regarded as a collection of retired, or even worse, fired policemen who might be capable of setting an Alsatian on someone climbing over the fence, but who have nothing in their heads. Yet these days we’re pros in all questions of company security, from the protection of objects to the protection of people, and data. We’re currently setting up a course at the technical college in Mannheim which will offer certification in security studies. In this, as ever, the Americans are—’
‘Ahead,’ I finished. ‘When will the trap be ready?’
‘This is Thursday. The head of the computer centre wants to see to it himself over the weekend, and on Monday morning the users are to be informed.’
The prospect of wrapping the case up on Monday was enticing, even if the success wouldn’t be mine. But in a world of certified security guards guys like me don’t have much of a place anyway.
I didn’t want to give up immediately, however, and asked, ‘In the dossier I found a list with around a hundred suspects. Does security have any further information on one or another of them, something that’s not in the report?’
‘It’s good that you mention that, Herr Self,’ said Danckelmann. He heaved himself up from his office chair and as he came over to me I noticed he walked with a limp. He followed my gaze. ‘Vorkuta. In nineteen forty-five, age eighteen, I was taken to a Russian prisoner-of-war camp. Came back in fiftythree. Without old Adenauer I’d still be there. But to return to your question. We are in fact privy to some information about the suspects that we didn’t want to include in the report. There are a couple of political cases that the Secret Service keeps us up to date on. And a few with problems in their private life – wives, debt, and so on.’
He rolled off eleven names. As we worked through them I quickly gathered that the so-called political ones concerned only the usual trifles: signed the wrong leaflet as a student, stood as candidate for the wrong group, marched at the wrong demonstration. I found it interesting that Frau Buchendorff was among them. Along with other women she had handcuffed herself to the railings in front of the house of the Minister for Family Affairs.
‘Why were they doing it?’ I asked Danckelmann.
‘That’s something the Secret Service didn’t tell us. After divorcing her husband, who apparently coerced her into such things, she stopped attracting attention. But I always say, whoever was political once can’t shake it off from one day to the next.’
The most interesting person was on the list of ‘Losers’, as Danckelmann called them. A chemist, Frank Schneider, mid-forties, divorced several times. A passionate gambler. He’d grown conspicuous when he started going to the wages office too often to ask for advances.
‘How did you latch on to him?’ I asked.
‘It’s standard procedure. As soon as someone asks for an advance a third time, we take a look at him.’
‘And what does that mean exactly?’
‘It can, as in this case, involve going so far as shadowing a person. If you want to know, you can talk to Herr Schmalz, who did it at the time.’
I had a message sent to Schmalz that I’d expect him for lunch at twelve noon at the restaurant. I was about to add that I’d be waiting for him by the maple at the entrance, but Danckelmann brushed me aside. ‘Leave it. Schmalz is one of our best. He’ll find you all right.’
‘Here’s to teamwork,’ said Thomas. ‘You won’t hold it against me that I’m a bit sensitive when our responsibility for security is removed. And you are from the outside. But I have enjoyed our pleasant chat, and’ – he laughed disarmingly – ‘our information on you is excellent.’
On leaving the redbrick building where security was housed, I lost all sense of direction. Maybe I used the wrong stairs. I was standing in a yard along the lengths of which the company security vehicles were parked, painted blue with the company logo on the doors, the silver benzene ring and in it the letters RCW. The entrance at the gable end was fashioned as a portal with two sandstone pillars and four sandstone medallions from which, blackened and mournful, Aristotle, Schwarz, Mendeleyev, and Kekulé regarded me. Apparently I was standing in front of the former chief administration building. I left the yard, and came to another, its façades completely covered with Virginia creeper. It was oddly quiet; my footsteps resounded exaggeratedly on the cobblestones. The buildings appeared to be disused. When something struck my back I whirled around in fright. In front of me a garishly bright ball gave a few more bounces and a young boy came racing after it. I retrieved the ball and approached the boy. Now I could make out the windows with net curtains in the corner of the yard, behind a rosebush, next to the open door. The boy took the ball from my hands, said ‘thank you’, and ran into the house. On the nameplate by the door I recognized the name Schmalz. An elderly woman was looking at me suspiciously, and shut the door. Again it was absolutely quiet.